If something on the site is wrong, unclear or out of date, or you think your request was handled poorly, send the details through the contact form. Include the page involved and what went wrong. Each message is read and looked into, and the site will reply using the contact details you give.

The site cannot settle disputes about a roofer's work, price, contract or conduct, because it is not a party to that agreement. If the trouble is how a roofer does business, take it to the Consumer Protection Division of the Texas Attorney General. Questions about an insurance claim go to the Texas Department of Insurance. Permit questions for a house in the Town of Flower Mound go to the Town's Building Inspections Department; for other places, use the permit office of the city or town where the house sits.